7 Days Worldwide Return Policy
We hope you enjoy your shopping experience with us.
However, if you are unsatisfied with your purchase, please notify us via email within 5 days of receipt. You will then have 7 days to return your item. You may return them for a refund. We will not be able to accept requests for returns if after 7 days.
****Please note shipping fees are not part of your refund.
If you would like to make a return/exchange, please email us at firstname.lastname@example.org within 7 days of receipt with the following details:
Return/Exchange (Pick one)
All items are inspected before being shipped. However, should you receive a defective item, please contact us within 72hours of receipt, along with clear pictures and your order number. We will not be able to process defective merchandise after 72 hours. For defective items, a replacement piece will be sent. In the event of an out of stock piece, store credit will be issued.
Wrong Item Received
All items are inspected before being shipped. However, should you receive a wrong item, please contact us within 72 hours of receipt, with clear photographic evidence of the item, package and your order number, and a new piece will be sent to you once we have verified the information. Alternatively, if the item is no longer in stock, store credit will be issued.
IF you receive a package and it does not include all items, please do not panic. Sometimes items are shipped separately due to weight restrictions/ coming from a difference warehouse. Simply email us at email@example.com with your order number and item(s) received, and we will get back to you.